Cadence focus on building long-term, ongoing relationships with your customers with campaigns covering the main buyer’s lifecycle: reach, acquisition, conversion, retention and brand loyalty / advocacy. Our ultimate aim is to enhance the customer experience and create loyal ambassadors that help expand your reach and brand. The key to creating loyal brand advocates is creating consistently relevant messaging that is in tune with customer needs across all customer contact channels.
Cadence offers an effortless omnichannel service to customer complaints processes
We engage in more meaningful conversations every day, across every channel, with every customer.
Our learning and development programme is aimed to engage in more meaningful conversations that turn service agents into customer champions
Understanding the return on investment from effectively managing customer complaints is at the forefront of our business
Cadence offer contact centre consultancy services; we provide expert independent contact centre advice. Our contact centre consultancy services help clients to develop their contact strategy, benchmark costs and optimise their processes.
Cadence will work closely with your people, allowing key information and knowledge transfer to take place.
We offer a wide range of services from strategy, Digital transformation, Outsourcing advice and data analytics
Inbound Call Centre Services
Technical Support & Helpdesk
Customer Acquisition, Up Sell & Retention
B2B & B2C
Outbound Call Centre Services
Telemarketing & Telesales
Market Research & Survey
B2B & B2C
Call Centre Channels
Text / SMS
Data & Contact Strategy Management